24/7 Customer Support with an AI agent that actually solves problems
Create an AI agent to answer questions, manage incidents and help clients automatically from web, email or chat.
Before Gregoly
- 8h avg response
- Piled up tickets
- Angry customers
After Gregoly
- 20s first response
- Less operational load
- Better satisfaction
Your clients need help... and wait too long
When support is slow, frustration rises and trust drops.
Accumulated tickets
Slow responses or outside hours
Same problem answered 100 times
Saturated team with repetitive tasks
Angry clients due to slow help
Growing costs when scaling support
Bad support doesn't just lose clients: it damages reputation.
An AI agent that responds, guides and scales with you
With Gregoly you can create an AI agent that:
Answers frequent questions instantly
Searches info in your knowledge base
Helps with orders, access or common incidents
Routes complex cases to humans
Attends 24/7 across multiple channels
Maintains professional and consistent tone
Learns from your internal documentation
Faster support without increasing headcount.
Real use cases
Ecommerce
Order inquiries, returns and shipping.
SaaS
Access, configuration, billing and technical doubts.
Online Academy
Student support, course access and payments.
Agency
Active client questions and follow-ups.
Clinic / Bookings
Appointment changes, schedules and FAQs.
Marketplace
Initial incident management between users.
How it works
1. Create your agent
Describe your business and support type.
2. Upload knowledge
FAQs, documents, processes or policies.
3. Connect channels
Web chat, Gmail, APIs or webhook.
4. Activate automation
Start answering clients in minutes.
Clear benefits
Fewer repetitive tickets
Instant 24/7 response
Less load for human agents
Better client satisfaction
Reduced operational costs
Scaling without more hiring
Consistent and professional care
More time for complex cases
Differences vs traditional alternatives
Manual Email
Slow and schedule-dependent.
Old Chatbots
Cold, rigid and frustrating.
Hiring more support
Expensive and hard to scale.
Gregoly
AI connected to your business, useful, fast and always available.
Frequently Asked Questions
What does an AI agent for support do?
Answers queries, resolves common incidents and helps clients automatically.
Can it use my internal documents?
Yes. You can upload FAQs, processes and internal knowledge.
Does it replace my team?
Not necessarily. It can filter the repetitive and leave the complex to humans.
Does it work 24/7?
Yes. It attends even outside working hours.
Do I need to know how to code?
No. Gregoly allows you to create agents without code.
Your clients shouldn't wait hours for a reply
Activate your AI support agent today and improve the experience from day one.
Create free agentEvolve your customer care department
Implementing an AI support agent transforms how you interact with users. By deciding to automate client support with a smart support chatbot, you manage to offer seamless assistance.
An AI customer service assistant acts as an AI help desk agent offering 24/7 support with AI. This technology allows you to reduce tickets with AI quickly, becoming the ultimate AI support software.